Genscape Privacy Policy

Thank you for visiting Genscape, Inc.'s ("Genscape") web site. Genscape is committed to protecting visitors privacy, and the following Privacy Policy is intended to explain our information collection and dissemination practices in connection our web sites ("Sites").

By using any of our Sites, visitors agree to the collection, use and disclosure of their personal information as described in this Privacy Policy. If visitors have comments, concerns, or questions regarding this Privacy Policy, please contact our legal department at: legal@genscape.com . If youd like to be removed from any of our lists, please contact customercare@genscape.com.

Information Collection and Use

Genscape is the sole owner of any information we collect about visitors to our Sites.

Genscape uses contact and other information voluntarily given by our Site users or obtained through Site tracking to enhance user experience on our Sites by personalizing the experience.

Information is also requested and used for the purpose of filling orders, enabling attendance at our events, providing newsletters/alerts, and fulfilling other requests.

In addition, we may use the information to identify and contact visitors regarding potential services that we feel will be of interest to them or provide them with information and promotional materials and offers from our company as well as from our affiliates, other related companies, marketing partners, and other third parties.

We also use the information gained to plan future content based on users' interests and our assessment of important trends and issues in the industries we serve.

The information gained may also be used to help us plan other Genscape services as well as future events.

Visitors who provide information to us about the company for whom they work are presumed to have the authority to provide such information and we will assume that such information is accurate.

We may also collect contact and other information from visitors if they register for services or events, take part in one of our surveys, contact us, or otherwise voluntarily submit information to us.

Any personal information or content that visitors voluntarily upload or submit for posting to one of our Sites can be collected and used by others.

In addition, we may use visitors IP address to determine roughly where they are located, so that we can deliver advertisements to them while they are on our Sites.

Genscape may share aggregated demographic information and user data with our partners. This data/information is not linked to any personal information that can identify any individual person.

In the event that we engage or partner with third-party vendors, consultants or other service providers in connection with the operation of the Sites and our business ("Service Providers"), we may share personal information with such Service Providers who need access to such information to carry out their work for us. For example, we may use credit card processing or verification service companies to verify credit card information. In addition, we may offer various features through Service Providers. When visitors use these services, they are providing information directly to the provider of these services, and the provision of such information is subject to such party's own privacy policy. We are not responsible for any information visitors provide to these parties directly, and we encourage visitors to become familiar with their practices before disclosing information directly to such third parties with which visitors come into contact.

In addition, we may disclose the information collected from and about visitors as follows: (1) to our affiliated companies; (2) as necessary if we believe that there has been a violation of our rights or the rights of any third party; (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) as disclosed to visitors at the point of collection. In addition, if our company or substantially all of its assets are acquired, visitors personal information may be one of the transferred assets.

Registration and Information Requests

To use certain portions of our Sites and to access certain requested content and information, a user must first complete registration and request forms. During registration and requests, users are required to give their contact information (such as name and e-mail address). This information is used to provide the user with a more personalized online experience, to process requests and orders, to track references and topics of interest and to contact the user about products and services on our Site for which interest has been expressed.

Log Files

Like most Web sites, we also collect certain anonymous information from visitors while visitors are visiting our Site. This may include the IP address of the computer visitors are using, the browser software and operating system they are using, the date and time they are accessing our site, and the Internet address of the web site from which they linked directly to our Sites. Additionally, we may collect information detailing which pages they visited on the Site and how they got there.

This information is collected in the aggregate and is used only to provide us with a statistical overview of our Site usage. We use this information to analyze trends, administer the Site, track user movement, personalize the user experience, and gather broad demographic information for aggregate use. This data may be linked to personally identifiable information for these purposes.

About Cookies

We use cookies to collect the non-personal information described above. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to visitors of our Sites and stored on a users computer hard drive. All of our Sites can send their own cookies to a users browser if the browser's preferences allow it.

Choices about Cookies

Visitors can configure their browsers to accept all cookies, reject all cookies, or notify them when a cookie is sent. Visitors need to be aware that restricting, blocking or deleting cookies used by our Sites may have an adverse impact on the functionality of the Sites, or on their ability to access or use them.

Genscape's Practices Regarding Cookies

None of the cookies that we use contain information such as your real name or address, so you cannot be identified personally from the cookies.

Examples of how cookies are used on our Sites include the following:

• Remembering that customers have already given a user name and password, so that they do not need to input these every time they visit the Site or move from one web page to another within the Site.
• Keeping track of preferences visitors specify while they are using Genscape's services.
• Displaying the most appropriate content and messages, based on visitors defined preferences, interests, and activity with Genscape.
• Estimating and reporting our total audience size and traffic.
• Gathering information on how visitors use the Site, so as to help us improve the way the Site works and to improve our service to users.

Third-Party Cookies on Genscape Sites

We may also use third parties to serve ads on the Site, provide certain functionalities (such as maps), or to collect, track and analyze non-personally identifiable usage and volume statistical information from users, such as the user's browser type, operating system, browsing behavior and demographic information. These third parties may collect information from visitors in connection with the services they provide and may place cookies, web beacons or other devices on users computers to collect non-personal information, which may be used, among other things, to deliver advertising targeted to visitor interests and to better understand the usage and visitation of our Sites and the other sites tracked by these third parties. We are not responsible for, and do not control, any actions or policies of any third-party service providers. Other companies' use of such data, cookies, web beacons or other devices is subject to their own privacy policies, not the Genscape Privacy Policy. We have no access to, or control over, these cookies, web beacons or other devices; in addition, we do not monitor or control the content of other companies' privacy policies, nor do we monitor or control their compliance with such policies.

Links

Our Sites may contain links to other sites. Please be aware that Genscape is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each web site they visit that collects personally identifiable information. This Privacy Policy applies solely to information collected by Genscape Sites.

E-Mail Newsletters and Alerts

If a user wishes to subscribe to our newsletters and alerts, we ask for contact information such as e-mail address. Users may unsubscribe from such newsletters or alerts by contacting customercare@genscape.com.

Security

As part of Genscape's pledge to protect visitors privacy, we have implemented technologies and security policies to protect the stored personal data of our users from unauthorized access. We cannot, however, guarantee that such technologies and policies will be effective, which visitors should consider when disclosing information to us through Genscape's Sites.

Site and Service Updates

We occasionally send customers and users Site and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the services which they have purchased.

We communicate with users via e-mail, postal mail or phone to provide requested services and to make them aware of issues relating to their account.

Correcting, Updating, or Accessing Personal Information

If a user wishes to access or change personally identifiable information (such as ZIP code or e-mail address), or if a user no longer desires Genscape services or communications, we will endeavor to provide a way to access, correct, update, or remove that user's personal data provided to us. Please e-mail customercare@genscape.com to access or change such information.

Choice/Opt-Out

If visitors no longer wish to receive our newsletters and other types of e-mail communications, they may opt out of receiving these communications by responding with an e-mail requesting this action to customercare@genscape.com .

Children

We do not direct the Site to, nor do we knowingly collect any personal information from children under thirteen.

Consent to Processing

If visitors use the Sites outside of the United States, by providing any personal information to us, they fully understand and unambiguously consent to the transfer of such personal information to, and the collection and processing of such personal information in the United States and other countries or territories. Visitors personal information will be stored and processed on our computers in the United States. The laws on holding personal information in the United States may vary and be less stringent than laws of visitors state or country.

Notification of Changes

We reserve the right to change the provisions of this Privacy Policy at any time by posting a revised Privacy Policy on the Site and indicating on the Privacy Policy the date it was last updated. Visitors use of the Site following the posting of such changes or revised statement shall constitute their acceptance of any such changes. We encourage visitors to review our Privacy Policy whenever they visit our Sites to determine if any changes have been made and to make sure that they understand how any personal information they provide will be used.

Contents copyright Genscape, Inc. & Genscape International, Inc. 2002-©     US: +1 502 583 3435   EU: +31 20 524 4080 Privacy Policy